Privacy Policy

Effective Date: May 13, 2026

Welcome to Ningbo Jiawo. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you provide when using our website.

1. Information We Collect

When you visit our website or contact us, we may collect the following information:

  • Name
  • Email address
  • Phone number
  • Company name
  • Shipping or billing information
  • Inquiry details submitted through contact forms
  • IP address and browser information
  • Website usage data through cookies and analytics tools

We may also automatically collect technical information such as device type, browser version, operating system, and pages visited on our website.

2. How We Use Your Information

We use the collected information to:

  • Respond to inquiries and customer support requests
  • Provide product quotations and business communication
  • Improve website functionality and user experience
  • Process orders and shipping requests
  • Send updates, promotional materials, or product information
  • Analyze website traffic and performance

3. Cookies

Our website may use cookies and similar tracking technologies to improve browsing experience and analyze website traffic.

Cookies help us:

  • Remember visitor preferences
  • Improve website performance
  • Understand user behavior
  • Enhance website security

You can disable cookies through your browser settings at any time.

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties.

We may share your information only with:

  • Trusted service providers assisting in website operation
  • Shipping and logistics partners
  • Legal authorities if required by law

All third-party partners are required to keep your information secure and confidential.

5. Data Security

We implement reasonable technical and organizational security measures to protect your personal information against unauthorized access, misuse, disclosure, or loss.

However, no internet transmission or electronic storage method is completely secure, and we cannot guarantee absolute security.

6. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites. We encourage users to review the privacy policies of those websites before providing any personal information.

7. Your Rights

Depending on your location and applicable laws, you may have the right to:

  • Access your personal information
  • Request correction of inaccurate information
  • Request deletion of your data
  • Withdraw consent for marketing communications
  • Request information about how your data is used

To exercise these rights, please contact us using the details below.

8. Data Retention

We retain personal information only for as long as necessary to fulfill business, legal, or operational purposes. After that period, the information will be securely deleted or anonymized.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.

10. Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us through our website:

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